HP Systems Insight Manager - Manual (Page 134)

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3. Restart SNMP.
Event
When you subscribe for WBEM events from either the command line (mxwbemsub) or the GUI
(Options
→Events→Subscribe to WBEM Events), you might receive the error message String index
out of range .
Solution: Verify if the name of the local host resolves to a fully qualified name through DNS. The command
needs the FQDN name to work properly.
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To enable non-administrative users to delete or clear events, you can create a toolbox with the Clear Events
and Delete Events tools.
1.
Select Options
→Security→Users and Authorizations.
2. Click the Toolboxes tab and click New
3. In the Name field, enter a name for the new toolbox.
4. In the Description field, enter a description for the new toolbox.
5. Select Toolbox is enabled.
6. Under Show Tools in Category, select Configuration Tool from the dropdown list.
7. Select Delete Events and Clear Events, and move them to the Toolbox contents window.
8. Click OK
Next, create an authorization on the systems that you want to enable the user to clear or delete events.
1.
Select Options
→Security→Users and Authorizations.
2. Select the Authorizations tab, and click New.
3. In the Select field, select the users or user groups to which to assign the toolbox.
4. In the Select Toolbox(es) section, select the toolbox you created in step 2.
5. In the Select Systems section, select the systems that you want this toolbox to apply.
6. Click OK.
Create an event collection, and run the tool through the menus.
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When event types are dynamically added, you must manually refresh any event collections that are currently
displayed
Host name
When installing Systems Insight Manager, CMS host names that exceed 15 characters are truncated, and
the truncated name must be used to complete the installation. After the install, two administrator accounts
are created. One account includes the original hostname\administrator and the other account
includes the truncated hostname\administrator.
Solution: To sign in, you must use the original host name in the Domain field on the Sign in page.
HP Insight Control power management
To manage ProLiant blades running ESX 3.0.x or 3.5 with the virtual ID option turned on, the HP ProLiant
SNMP Agent for ESX package must be installed. You can use the Configure or Repair Agents feature in
Systems Insight Manager to install the package. If you have already discovered ESX classic servers before
the ProLiant SNMP Agent is installed, you must delete these systems, install the ProLiant SNMP agent on
them, and re-discover them.
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While restoring the Onboard Administrator configuration, initially the following message appears if the
network communication to Onboard Administrator is slow. Save/Restore operation is taking
more than the expected time. Please wait while the save/restore operation
completes
. If the restore operation exceeds 4 minutes on Onboard Administrator, a message appears
stating that the save/restore operation could not be completed, however, the operation does complete.
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134 Troubleshooting