HP 3PAR Application Software Suite for Microsoft Exchange Licenses User Manual
Page 107
Table 6 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action
Error Message
Event ID
Microsoft VSS only allows a maximum of 64 volumes to simultaneously
participate in a snapshot process.
•
Reduce the number of volumes for the snapshot.
RME5159: ERROR: Maximum
number of volumes exceeded.
5159
The NetBackup installation information could not be retrieved from the
registry.
RME5162: ERROR: Unable to
get Netbackup install
information from registry.
5162
•
Check that NetBackup is properly installed and make sure you have
access to the registry entry.
•
Confirm the NetBackup installation using Add/Remove Programs.
•
Use regedit to check for the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE
Could not open the NetBackup path for the specified registry key.
RME5163: ERROR: Could not
open NetBackup path registry
key '
5163
•
Check that NetBackup is properly installed and make sure you have
access to the registry entry.
•
Confirm the NetBackup installation using Add/Remove Programs.
•
Use regedit to check for the registry key.
The Exchange server information could not be retrieved from the Active
Directory.
•
Check the Active Directory connection. Try opening the Exchange
administrative UI or Exchange Console to determine if the connection
is active.
RME5166: ERROR: Could not
retrieve Exchange server
information from the Active
Directory.
5166
An unexpected VSS error has occurred.
RME5169: ERROR: A VSS
unexpected error has occurred.
5169
•
Try waiting ten minutes and try again, up to three times.
It is recommended to wait ten
•
Check the application and system event logs for VSS errors.
minutes and try again, up to
three times.
The Exchange database verification has failed.
RME5171: ERROR: The
Exchange recovery process
5171
•
Make sure both systems have the same level of Exchange server
package installed.
failed, you will need to do a
manual repair of the Exchange
databases.
•
Manually repair the Exchange database if necessary.
The Exchange database verification has failed.
RME5172: ERROR: The
Exchange recovery process
5172
•
Make sure both systems have the same level of Exchange server
package installed.
failed '
You will need to do a manual
•
Manually repair the Exchange database if necessary.
repair of the Exchange
databases.
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