HP NC373F PCI-E Multifunction 1000SX Gigabit Server Adapter - Manual (Page 38)

Technical support 38
Technical support
Before you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage
(http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:
o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.
o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com/hps).
• In other locations, see the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html).
Free automated customer support services
The following sites offer troubleshooting information, compatibility notes, and software upgrades
(including Softpaqs and drivers).
HP Worldwide Web Server
• Navigate to a specific product, and then look for support information from the list of support
resources at the HP support website (http://h18007.www1.hp.com/support/files/server).