5 troubleshooting, Troubleshooting table – HP ProLiant DL380 Server User Manual
Page 61

5 Troubleshooting
Troubleshooting table
Troubleshooting
Issue
Improper use of the Toolkit utilities and modification of the
CONREP data files can result in loss of critical data.
Data loss in Toolkit
Because of the potential data-loss risk, only experienced
individuals should use the Toolkit utilities. Before using the
Toolkit, all necessary precautions must be taken to ensure
that mission-critical systems remain online if a failure occurs.
Not all options can be configured using Toolkit utilities.
Some options must be configured manually or with other
Configuring options using Toolkit utilities
configuration utilities, which are available online, before
they can be used with the Toolkit. For more information on
configuration, see the option documentation.
Because the -w argument does not capture certain types
of information, such as the administrator password, data
Input files for HPONCFG
files created with HPONCFG using the -w argument cannot
then be used as input files for HPONCFG, unless they are
modified first.
The script files and script segments in this guide are
provided only as examples. You must modify the scripts
Sample script files
for your environment. When creating or modifying your
own scripts, the pause command is a valuable tool to help
you determine that each step of the script is functioning as
desired.
HP ProLiant drivers must be added during Windows PE
customization to ensure the Toolkit utilities function properly.
See the readme.txt file provided.
HP ProLiant drivers
HP software requires that WMI support be enabled to
function in Windows PE properly.
WMI support
IFHW is case-sensitive. Incorrect case, misspellings, and
incorrect spacing cause the query to fail.
Non-functioning IFHW
The file format for the DOS version of CONREP and the
current version of CONREP are not compatible.
CONREP version compatibility
HPACUSCRIPTING supports only HP Smart Array
controllers. Review the HPACUSCRIPTING documentation
for the latest information.
HPACUSCRIPTING support
Booting from a USB drive key is supported only on certain
ProLiant servers. For more information, see the HP Insight
Booting from a USB drive key
Foundation suite for ProLiant website
).
The IFHW and HWQUERY utilities can be used to
customize the DEPLOYSERVER.CMD script for your
Customizing the DEPLOYSERVER.CMD script
environment. For more information about these utilities, see
Any changes you make to the SETBOOTORDER will take
effect at the next reboot.
SETBOOTORDER changes
Troubleshooting table
61
- ProLiant BL465c Server Blade ProLiant BL2x220c G7 Server-Blade ProLiant DL120 G7 Server ProLiant SL250s Gen8 Server ProLiant BL680c G5 Server-Blade ProLiant DL320s Server ProLiant SL230s Gen8 Server ProLiant BL2x220c G6 Server-Blade ProLiant BL480c Server-Blade ProLiant DL385 Server ProLiant BL2x220c G5 Server-Blade Intelligent Provisioning ProLiant BL490c G6 Server-Blade ProLiant BL620c G7 Server-Blade ProLiant DL365 G5 Server ProLiant ML330 G6 Server ProLiant BL490c G7 Server-Blade ProLiant DL360p Gen8 Server ProLiant SL335s G7 Server ProLiant DL320 Server ProLiant BL495c G5 Server-Blade ProLiant BL460c Gen8 Server Blade ProLiant DL360 Server ProLiant BL280c G6 Server-Blade ProLiant ML350p Gen8 Server ProLiant DL585 Server ProLiant ML370 Server ProLiant DL380p Gen8 Server ProLiant SL390s G7 Server ProLiant BL460c Server-Blade ProLiant ML310 G5 Server ProLiant BL680c G7 Server-Blade ProLiant BL260c G5 Server-Blade ProLiant BL495c G6 Server-Blade ProLiant DL160 Gen8 Server ProLiant ML350 Server ProLiant DL370 G6 Server ProLiant BL685c Server-Blade ProLiant DL785 G6 Server ProLiant DL785 G5 Server