Canon imageCLASS MF5950dw - Manual (Page 12)

2-2
Troubleshooting
When an Error Message Appears
“Could not connect. More than one access point was detected.”
Cause Other wireless LAN routers or access points within the connection range were detected.
Solution
Wait a few moments and specify the settings again.
Proceed to “Step4-A Setting the Machine Using the WPS (Push Button Mode),” on p.1-4.
”WPS connection failed.”
Cause
An error occurred while specifying the settings using the WPS function, resulting in a connection
failure.
Solution
Check if the wireless LAN router or access point that you are using supports
the WPS function.
( Proceed to “Selecting a Method for Setting the Wireless LAN,” on p.1-3.)
[If it is supported] Check the network connection.
Proceed to ”Checking Network Connections,” on p.2-6.
[If it is not supported] Set the access point manually.
Proceed to “Step4-B Setting the Access Point Manually and Connecting,” on p.1-6.
“Cannot find access point.”
Cause
When searching for an access point, the WPS button on the wireless LAN router or access point
was not pressed within 2 minutes.
Solution
Specify the settings again.
Proceed to “Step4-A Setting the Machine Using the WPS (Push Button Mode),” on p.1-4.
Check the network connection if the message still appears.
Proceed to “Checking Network Connections,” on p.2-6.
 WPS – When specifying the settings in push button mode
Cause
The machine cannot detect the wireless LAN routers or access points because there is a problem
with the network connection.
Solution
Check the network connection.
Proceed to “Checking Network Connections,” on p.2-6.
 When setting by manually selecting an access point