Troubleshooting – Canon imageCLASS MF5950dw User Manual
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Troubleshooting
Troubleshooting
This section describes the causes and solutions for the problems occurred during wireless LAN settings.
To set and operate the wireless LAN router or access points
Please read the instruction manual for the wireless LAN router or access point, or contact the
manufacturer of the wireless LAN router/access point.
When an Error Message
Appears
"Cannot find access point." .........................................................................................2-2
"Could not connect. More than one access point was detected." ................2-2
"WPS connection failed." ..............................................................................................2-2
"Wireless connection failed." ......................................................................................2-3
"Open authentication failed. Check WEP settings." ............................................2-3
"Could not connect. Check PSK settings." ..............................................................2-3
If Problems Occur
The SSID of the wireless LAN router or
access point is not displayed in the list of access points. ...............................2-4
Cannot detect the SSID or network key of the wireless LAN router or
access point. ....................................................................................................................2-4
The Remote UI is not displayed. ...............................................................................2-5
because it is grayed out in the Network Settings menu. .................................2-5