Canon imageFORMULA DR-M140 Document Scanner - Manual (Page 49)

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Problem 8 Scanned images are saved in TIFF instead of JPEG
format.
Solutions When documents are scanned with CapturePerfect
while [Color Mode] is set to [Detect automatically] in the
scanner driver, documents detected as black and white
are automatically saved in TIFF format, even if the file
type is specified as JPEG format. This occurs because
JPEG format does not support black and white binary
format images. If you want to save all images in JPEG
format, change the scanning [Color Mode] to either [24-
bit Color] or [256-level Gray].
Problem 9 Each scanned image of a multi-page document is
saved as a separate document.
Solutions • With CaptureOnTouch, you can scan multiple pages
into one image file when TIFF or PDF file format is
selected. To do this, select [File type], click the
button, and select [Save all pages as one file] in the
displayed dialog box.
• When you select [Scan Batch to File] from the [Scan]
menu in CapturePerfect, a dialog box appears with a
[Multi Page Settings] pull-down that allows you to
select [Single Page]. If you select [Single Page] here,
each page of a multi-page document is saved as a
separate image file. To save multiple pages to a
single image file, select [Multi Page (All Pages)].
Problem 10 All of the placed documents have been scanned,
but the scanned image does not appear on the
application.
Solutions When [Panel-Feeding] or [Automatic Feeding] is
selected as the feeding method on the scanner driver's
setting screen, a scanning operation will not continue
after all of the documents are fed, as the scanner
awaits additional documents to be fed. You can finish
the operation and send the scanned images to the
application by pressing the Stop button on the
operating panel.
Problem 11 Scanned images of multiple pages cannot be saved
in a single JPEG or BMP (PICT) file.
Solutions Multiple scanned images cannot be saved in a single
JPEG or BMP (PICT) file. Save the images in either
multi-page TIFF or PDF format.
Problem 12 Memory becomes insufficient and scanning stops.
Solutions If you configure scanning conditions that use a large
amount of the computer's memory, scanning may stop
because of insufficient memory. Although this depends
on the computer's memory size, the possibility of
insufficient memory increases if any of the following
scanning conditions overlap.
• [Color Mode] is set to [24-bit Color]
• A large page size (e.g. Legal) is specified as the
[Page Size]. Alternatively, the page size is set to
[Scanner's Maximum].
• A high resolution (600dpi etc.) is specified for [Dots
per inch].
If an error message appears due to insufficient memory
while scanning is in progress, exit the application,
change the scanning conditions (e.g. reduce the
resolution or page size) and then try scanning again. In
addition, the amount of memory used can be contained
by turning off [Moire Reduction] and [Prevent Bleed
Through/Remove Background] if they are set to on.
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