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Disc jam (mfc-j870dw and mfc-j875dw), Disc tray is jammed at the front of the machine, Disc tray is jammed at the back of the machine – Brother MFC-J650DW User Manual

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Disc Jam (MFC-J870DW and
MFC-J875DW)

B

Take out the Disc Tray depending on where
the disc is jammed in the machine.

Disc Tray is jammed at the front of the
machine

B

If the Touchscreen shows
Disc Jam [Front], follow these steps:

a

Unplug the machine from the AC power
outlet.

b

Remove the Disc Tray from the Disc
Guide.

c

Close the Disc Guide.

d

Re-connect the power cord.

Disc Tray is jammed at the back of the
machine

B

If the Touchscreen shows
Disc Jam [Rear], follow these steps:

a

Unplug the machine from the AC power
outlet.

b

Make sure there is enough space
behind the machine for removing the
Disc Tray.

c

Place both hands under the plastic tabs
on both sides of the machine and lift the
scanner cover to the open position.

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