About the access request notifications – Milestone XProtect Smart Client 2013 User Manual
Page 160

Milestone XProtect
®
Smart Client
2014
User's Manual
www.milestonesys.com
160
Access control
State
Select one or more of the available states directly from the list of
state categories and uncategorized states or select between
specific access control states.
You can combine filters (for example, for a particular cardholder on a certain date). You can also right-
click any value in a column and you immediately filter data by that value.
You can use the Search field to search for a particular cardholder in the event list and for a unit name
in the doors list.
Unless you select Live Update, the list only displays data from the time you searched or filtered. If you
want to see the latest data, click the Refresh button.
Export an access report
Except in live update mode, you can export a report of the event list to a PDF file. Click the
button. The report contains:
Report name
Report destination
A list of the applied filters
A comment field
An option to include snapshots
If the event count is very high, you will receive a recommendation to refine the search and thereby
reduce the number of search results.
Access Control System Applications
Depending on your system, you may be able to connect to the access control system applications via
Access Control Administration, for example, to Access Management or Cardholder Management.
About the access request notifications
Your organization may have chosen that only security personnel must open the doors, when people
want to enter your building. If such conditions apply, you may, for example, receive access request
notifications when a person wants to enter one or more areas. All conditions that trigger an access
request notification have to be specified in the video management system. The notification displays
video related to the access request, allowing you to see the person who is requesting access. The
name of the door that should open is shown as a headline, indicating, for example, Access Request -
Front door. The door state (for example open, closed or forced open) also appears. If you have
multiple cameras associated with a door, they appear below each other. Click
to view video in a
floating window.
Access request notifications are temporary. When you close an access request notification, the access
request is no longer present in your system. If you close XProtect Smart Client while an access
request notification is shown, the access request is not restored when you restart.