Badger Meter M-Series M1000 - Manual (Page 30)

TROUBLESHOOTING
The M1000 mag meter is designed for many years of optimal performance . However, should it malfunction, there are certain
things that we recommend you check before contacting our Technical Support department or your local Badger Meter
Representative .
Errors & Warnings
OTEE: N The M1000 display flashes whenever an error is detected .
Description Possible Cause Recommended Action
Coil disconnected • Meter not connected .
• Connection to meter interrupted .
Check if meter is connected and make sure that
cable connection is not interrupted or contact
Badger Meter Technical Support .
Coil shorted Coil cables shorted . Check coil cables .
Empty pipe Pipe may not be full . Make sure that pipe is always filled at the
measuring point .
Medium with low conductivity . Eventually calibrate new, see calibration of fluid
monitoring .
Cable broken or disconnected . Check the cable for the empty pipe signal .
Range Actual flow rate is exceeding the programmed full
scale by more than 100%
Reduce flow rate or increase the programmed full
scale .
Pulse output Pulse rate exceed the maximum Reduce pulse scale (pulse/unit) and/or reduce
pulse width configuration .
AD error Input signal from detector too high . Check the grounding scheme of the meter
installation . See "Meter Grounding" on page 13.
Excitation
frequency
The excitation frequency is too high for this
detector .
Decrease the excitation frequency in the Meter
Setup .
EEPROM Configuration file is missing . Contact Badger Meter Technical Support .
Configuration Configuration file is corrupted . Contact Badger Meter Technical Support .
Measure Timeout Measurement was not completed within specific
time .
Contact Badger Meter Technical Support .
Some frequently occurring situations:
Description Possible Cause Recommended Action
Meter does not
function
No auxiliary power . Apply auxiliary power .
Fuse is defective . Replace fuse .
Fluid is flowing,
however display
shows zero
Signal cable is not connected or connection is
interrupted .
Check signal cable .
Detector installed opposite to forward flow
direction (see arrow on type plate) .
Turn detector by 180° .
Connection cable for coils or electrodes mixed-up . Check connection cable .
Inaccurate
measurement
Wrong parameters . Check parameters (detector, amplifier and size) per
"Specifications" on page 32.
Pipe not completely full . Check if the measuring pipe is completely full .
Troubleshooting
Page 30 July 2014 MAG-UM-00379-EN-02