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Troubleshooting – Badger Meter ReadCenter User Manual

Page 55

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Page 55

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Installation & Operation Manual

Troubleshooting

This section gives you guidelines on how to respond if you encounter the situations described below during normal

READCENTER operations.

Situation:

DUPLICATE MODULE SERIAL #

A unique serial number is required for each transmitter (module). Occasionally, when a duplicate serial number is

detected, the system displays the Duplicate Module Serial # pop up box.

The software notifies the user of exceptions and

recommends running the Duplicate Module Serial #

report under Route Reading Reports.

1. Choose Route Reading Reports.
2. Highlight Duplicate Module Serial #.
3. Click View Report to view the results.

A list of duplicate serial numbers will display. The user can

reference the module serial number to assist in correcting

the error or click Show Record to find additional account

information such as account number if necessary.