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Troubleshooting guide – Thermo Fisher Scientific TN100 Turbidimeter User Manual

Page 20

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Instruction Manual

TN-100/ T-100

15

4. Troubleshooting Guide

The TN-100/ T-100 turbidimeter routinely performs self-diagnostics, and will

automatically generate messages to provide you with specific diagnostic information.

These messages are for your use and do not indicate a reduction in the performance of

the instrument or a failure of any component in the instrument, unless otherwise stated

in this list.

LCD

Message

Description

Corrective Actions

ERR 1

Calibration Error. The meter is

unable to recognize the 800 NTU

Calibration Standard.

Ensure to use the correct 800

NTU calibration standard. *

ERR 2

Calibration Error. The meter is

unable to recognize the 100 NTU

Calibration Standard.

Ensure to use the correct 100

NTU calibration standard. *

ERR 3

Calibration Error. The meter is

unable to recognize the 20.0 NTU

Calibration Standard.

Ensure to use the correct 20.0

NTU calibration standard. *

ERR 4

Calibration Error. The meter is

unable to recognize the 0.02 NTU

Calibration Standard.

Ensure to use the correct 0.02

NTU calibration standard. *

ERR 5

Calibration Error. There is not

sufficient signal to achieve the

appropriate resolution in the 0-

1000NTU range.

Re-do calibration with all 4

standards provided. *

ERR 6

General Calibration Failure. There

is not sufficient signal to achieve

the appropriate resolution in the 0-

100NTU range.

Re-do calibration with all 4

standards provided. *

ERR 7

General Calibration Failure. There

is not sufficient signal to achieve

the appropriate resolution in the 0-

20 NTU range.

Re-do calibration with all 4

standards provided. *

ERR 8

Excessive stray light detected.

Ensure the vial is fully snapped

in the sample well. Use light

shield cover.

Attempting a measurement when

low battery indicator is on.

Replace batteries.

ERR 9

Lamp Failure.

Return unit.

Or

When Turbidity value is above the

measurement range(>1000NTU)

Dilute sample. See Section 9.7

on page 22.

Low battery indication. The

batteries need to be replaced.

Replace batteries.

* If an error message appears, take the appropriate

corrective action and re-do the desired procedure. If

the problem persists, contact Eutech Instruments or

your dealer. See Sections on Warranty and Return

of Items on page 24.