Warranty, Troubleshooting – SHIMPO FGS-250PV User Manual

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Warranty

LIMITED EXPRESS WARRANTY

Shimpo Instruments warrants, to the original purchaser of new products only, that this product shall be free from defects in workmanship and
materials under normal use and proper maintenance for one year from the date of original purchase. This warranty shall not be effective if
the product has been subject to overload, misuse, negligence, or accident, or if the product has been repaired or altered outside of Shimpo
Instruments’s authorized control in any respect which in Shimpo Instruments’s judgment, adversely affects its condition or operation.

DISCLAIMER OF ALL OTHER WARRANTIES

The foregoing warranty constitutes the SOLE AND EXCLUSIVE WARRANTY, and Shimpo Instruments hereby disclaims all other warranties,
expressed, statutory or implied, applicable to the product, including, but not limited to all implied warranties of merchantability and fitness.

LIMITATION OF REMEDY

Under this warranty, Shimpo Instruments’ SOLE OBLIGATION SHALL BE TO REPAIR OR REPLACE the defective product or part, at Shimpo
Instruments’ option. Shimpo Instruments reserves the right to satisfy warranty obligation in full by reimbursing Buyer for all payments made to
Shimpo Instruments, whereupon, title shall pass to Shimpo Instruments upon acceptance of return goods. To obtain warranty service, Purchaser
must obtain Shimpo Instruments’s authorization before returning the product, properly repackaged, freight pre-paid to Shimpo Instruments.

INDEMNIFICATION & LIMITATION OF DAMAGES

Buyer agrees to indemnify and hold Shimpo Instruments harmless from and against all claims and damages imposed upon or incurred
arising, directly or indirectly, from Buyer’s failure to perform or satisfy any of the terms described herein. In no event shall Shimpo Instruments
be liable for injuries of any nature involving the product, including incidental or consequential damages to person or property, any economic
loss or loss of use.

MERGER CLAUSE

Any statements made by the Seller’s representative do not constitute warranties except to the extent that they also appear in writing. This
writing constitutes the entire and final expression of the parties’ agreement.

Troubleshooting

The following are general checkpoints; please call your local Shimpo representative or contact Shimpo Instruments

directly for further assistance.

The stand does not come on:

• Check all electrical components (power source, power cord, power switch, emergency cut-off switch)

The stand does recognize the RS232 output/input:

• Check all connections between the test stand and the force gauge and/or computer

The force gauge/load cell mounting plate does not move:

• Check power connections and power source, ensure that test stand power is on
• Check manual limit switches and adjust accordingly
• Check to see if the full travel range has already been achieved
• Check to be sure you are in the correct mode of operation

The stand will not accept a program:

• Move force gauge/load cell mounting plate to Home position
• Check to see if you are in the correct mode of operation (PROG)