Operation, 3 troubleshooting – KROHNE PipePatro EN User Manual
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3
OPERATION
42
PIPEPATROL
www.krohne.com
02/2013 - 4002275001 - MA PipePatrol R01 en
3.7.3 Troubleshooting
For troubleshooting it is necessary that the maintenance crew has a profound knowledge of the
leak detection system.
Possible errors can be divided in internal and external. Internal errors are declared as occurring
in the leak detection software program, e.g. an incorrect parameter setting. External errors are
failures outside the LDS operator or monitoring station, e.g. a failure in the data communication
system.
Internal error
External error
Error
Cause
Action
The status window of the OS
indicates a system error
Wrong parameter setting
Correct parameter.
Internal error
Contact manufacturer.
No reaction when PC is switched
on
No power available
Check electrical connection.
Power supply failure
Check the power supply of each
LDS station.
Other reason
Contact manufacturer.
The PC does not boot
Disk or CD in drive
Take out disk and press any key.
Other reason
Contact manufacturer.
PC starts-up, software loads but
LDS is not operational
Error in software/hardware or
outside the PipePatrol software.
Contact manufacturer.
PC does not boot and internal
speaker gives signal
Component in PC broken
Contact manufacturer.
The data states on the user HMI
reports periodically data errors
Runtime problems caused by the
installed operating system
Restart the monitoring station.
If the system is reporting the
error again contact the
manufacturer.
The "Status Window" of the user
HMI indicates ERROR OPC-
Connection
Connection to the LDS OPC-
Server fails
Restart the monitoring station.
If the system is reporting the
error again contact the
manufacturer.
Error
Cause
Action
The "Status Window" of the OS
indicates that the LDS is not
working or "Data State" indicates
data error/warning while the
pipeline is in normal use
A measurement sensor is broken Check status of datacom
Data communication is lost
Some transmitted signals are out
of the predefined range
No signal received from valve
position change
No signal received from batch
change