Reporting bugs, Keyboard commands – Avigilon ACC Standard Version 5.2.2 User Manual
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Figure 98:
Avigilon Control Center Web Client
Reporting Bugs
If an error occurs in the Avigilon Control Center, you can contact Avigilon Technical Support at
To help diagnose your problem, the Avigilon Technical Support team may ask you to provide a System Bug
Report. The System Bug Report is a zip file generated by the Avigilon Control Center Client software that
contains the system log and error reports for each of the servers that you can access.
To generate a System Bug Report:
1. Select
> System Bug Report....
2. When the Download System Bug Report dialog box appears, click Download.
3. In the Save As dialog box, name the file and click Save.
4. Once the System Bug Report has downloaded successfully, click Close.
Keyboard Commands
Use any of the keyboard commands below to help you navigate the Avigilon™ Control Center Client software.
The Key Combination column shows the commands used on a standard keyboard, while the Keypad
Combination column shows the commands used on an Avigilon USB Professional Joystick Keyboard.
Reporting Bugs
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