Avaya 4600 - Manual (Page 3)

Issue 2 July 2006 3
About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What products are covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Online Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
VPNremote Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
VPNremote Phone features in Release 2 . . . . . . . . . . . . . . . . . . . . . 10
VPNremote Phone features in Release 1 . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2: Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configuration preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Preparing Communication Manager for the VPNremote Phone . . . . . . . . 14
VPNremote Phone as a single extension on Communication Manager . . 14
VPNremote Phone as a bridged appearance on Communication Manager 14
Installing the VPNremote Phone in the enterprise network. . . . . . . . . . . 14
Preparing the Avaya Security Gateway for the VPNremote Phone. . . . . . . 15
Configuring VPNremote Phone system parameters on the devices . . . . . . 15
Converting an IP Telephone to VPN IP Telephone . . . . . . . . . . . . . . . 17
Downloading the VPN firmware. . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring the VPN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Deploying the VPNremote Phone . . . . . . . . . . . . . . . . . . . . . . . . . 19
Appendix A: Avaya VPNremote for 4600 Series IP Telephones Installation
Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Appendix B: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 23
Error Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Authentication Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
TCP/IP Connection Failure . . . . . . . . . . . . . . . . . . . . . . . . . . 23
SSL Connection Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
General Phone Errors and Behaviors . . . . . . . . . . . . . . . . . . . . 24
IKE and IPSec Negotiation Failures . . . . . . . . . . . . . . . . . . . . . 24
Phone fails to register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Error and Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Appendix C: System Parameters Customization . . . . . . . . . . . . . 31
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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