Avaya 4600 User Manual

Page 27

Issue 2 July 2006

IKE Phase 2 no
response.

Yes

Security device is
busy.

IKE phase 2
proposal is
mismatched.

Vendor-specific
features are
enabled.

List of protected IP
groups do not
match.

Verify IKE proposal
is correct, disable
vendor-specific
features, and/or
verify protected IP
groups.

Failed to reach
known host.

Yes

N/A

VPNphone was
unable to reach
known host such
as the TFTP
server or call
server address.

Verify that the
TFTP server
address is correct.

Verify that the call
server address is
correct.

IKE Preshared
key (PSK)
mismatch.

Yes

PKS (Group
password) is
incorrect.

Verify that the IKE
PSK is correct.

Table 3: VPN Tunnel Setup Failures (continued)

Error Message

Avaya
Profile

Third-Party
Profile

Possible Cause

Possible Solution

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