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Brocade resources, Other industry resources, Getting technical help – Brocade Network OS YANG Reference Manual v4.1.1 User Manual

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Network OS YANG Reference Manual

53-1003230-01

Brocade resources

To get up-to-the-minute information, go to

http://my.brocade.com

to register at no cost for a user ID

and password.

White papers, online demonstrations, and data sheets are available through the Brocade website
at:

http://www.brocade.com/products-solutions/products/index.page

For additional Brocade documentation, visit the Brocade website:

http://www.brocade.com

Release notes are available on the MyBrocade website.

Other industry resources

For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:

http://www.t11.org

For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:

http://www.fibrechannel.org

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:

1. General Information

-

Switch model

-

Switch operating system version

-

Software name and software version, if applicable

-

Error numbers and messages received

-

supportSave command output

-

Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions

-

Description of any troubleshooting steps already performed and the results

-

Serial console and Telnet session logs

-

syslog message logs

2. Switch Serial Number