Progressive International Electronics RLM - Manual (Page 7)

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RLM
WARRANTY
Progressive International Electronics, Inc. (PIE) warrants to the Purchaser
of the RLM equipment manufactured by PIE against defects in material or
workmanship for 1 (one) year from date of shipment. Seller will replace
or repair defective parts or replace and issue credits to the Purchaser’s
account in accordance with the following Conditions of Warranty.
Conditions of Warranty
Credit will be applied only when the completed warranty request
form and the defective parts are received and inspected.
When parts shipments are made prior to receiving the required
warranty request and defective parts, they will be billed to the
Purchaser.
In all cases, approved warranty requests will be expedited by
issuing the appropriate credit to the Purchaser’s account and
shipping replacement parts.
Credits will not be issued for parts and no cash refunds for
warranty credits will be made.
All components and parts must be returned to the factory prepaid
and, in turn, replacement components and parts will be returned
prepaid by the factory.