Troubleshooting guide – Ramsey Winch RE 8000 & 12000 User Manual
Page 5

Troubleshooting Guide
5
CONDITIONS
POSSIBLE CAUSE
CORRECTION/ACTION
MOTOR RUNS IN ONE
DIRECTION ONLY
1. Inoperative solenoid or stuck solenoid
1. Jar solenoid to free contacts. Check by applying 12 volts to coil terminal (it
should make an audible click when energized).
2. Inoperative remote control switch
2. Disengage winch clutch, remove remote control switch plug from the socket
and jump pins at 8 and 4 o'clock. Motor should run.
MOTOR RUNS EXTREMELY
HOT
1. Long period of operation
1. Cooling-off periods are essential to prevent overheating.
2. Insufficient battery
2. Check battery terminal voltage under load. If 10 volts or less, replace or par-
allel another battery to it.
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER, OR
WITH LOW LINE SPEED
1. Electrical cable from battery to winch
or ground strap from engine block to
vehicle chassis too small.
1. Must be Grade 2 or equivalent (or larger if longer that 15 feet).
2. Bad electrical connections
2. Check all connections for looseness or corrosion; tighten, clean and grease.
3. Insufficient charging system
3. Replace with larger capacity charging system.
MOTOR RUNS, BUT DRUM
DOES NOT TURN
1. Clutch not engaged
1-4 If clutch engaged by symptom still exists, it will be necessary to disassem-
ble winch to determine cause and repair.
2. Sheared drum shaft key
3. Stripped bronze gear
4. Parted shaft
MOTOR WILL NOT OPER-
ATE
1. Inoperative solenoid or stuck solenoid
1. Jar solenoid to free contacts. Check by applying 12 volts to coil terminal (it
should make an audible click when energized).
2. Inoperative remote control switch
2. Disengage winch clutch, remove remote control switch plug from the socket
and jump pins at 8 and 4 o'clock. Motor should run.
3. Inoperative motor
3. If solenoids operate, check for voltage at armature post, replace motor.
4. Loose connections
4. Tighten connections on bottom side of hood and on motor.
MOTOR WATER DAMAGED
1. Submerged in water or water from
high pressure car wash
1. Allow to drain and dry thoroughly, then run motor without load in short
bursts to dry windings
CLUTCH INOPERATIVE OR
BINDS UP
1. Dry or rusted shaft
1. Clean and lubricate
2. Dog point setscrew too tight
2. Remove rubber plug from clutch housing and rotate setscrew outward until
clutch operates smoothly. Replace rubber plug.
3. Bent yoke
3. Replace yoke or shifter assembly.
4. Keys pulled out of shape by overload
4. If drum shaft keyways are rounded or damaged replace shaft and keys. If
not, file off burrs and replace keys.
CLUTCH SPRING DOES NOT
OPERATE
1. Broken spring
1. Replace
CLUTCH DOES NOT LOCK
AT DISENGAGED POSITION
1. Setscrew loose or worn
1. Remove rubber plug from clutch housing, tighten setscrew or replace.
Replace plug.
OIL LEAKS FROM HOUSING 1. New seal
1. New seals sometimes leak until seated to shaft.
2. Seal damaged or worn
2. Replace.
3. Too much oil
3. Drain excess oil per lubrication instructions.
4. Damaged gasket
4. Replace.