IAI America PS-24 - Manual (Page 30)

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Warranty Period and Scope of Warranty
The controller you have purchased has passed IAI’s shipping inspection implemented under the
strictest standards. The product is covered by the following warranty:
1. Warranty Period
The warranty period expires upon elapse of one of the following periods, whichever is the
shortest.
Ÿ 18 months after shipment from IAI.
Ÿ 12 months after delivery to the specifi ed location.
2. Scope of Warranty
If a breakdown occurs within the period specifi ed above due to defective material or poor
craftsmanship, we will repair the actuator at no cost. However, the following items are not covered
by this warranty:
Ÿ Faded paint or other changes that occur naturally over time.
Ÿ Consumable components that wear out with use (such as cables).
Ÿ The actuator is noisy or similar impressions that do not affect machinery performance.
Ÿ Defect caused by inappropriate handling or use by the user.
Ÿ Defect caused by inappropriate or erroneous maintenance/inspection.
Ÿ Defect caused by use of a part other than IAI’s genuine part.
Ÿ Damage resulting from improper handling by the user or lack of proper maintenance.
Alteration not made by IAI or its representatives.
Ÿ Damage caused by fire or other natural disaster or due to an accident.
The warranty pertains to the purchased product itself and does not cover any damage that might
arise from a breakdown of the supplied product. All repairs will be done at our factory.
3. Covered Range for Services
The price of the product does not include the cost which may be caused by creating programs or
sending an engineer. Therefore, we may need to ask for an extra charge for the following cases
even if it is within the guarantee period.
Ÿ Maintenance/Inspection
Ÿ Technical instruction and education for operation skills and other related skills