Avaya 16-603463 - Manual (Page 115)

Index
A
acknowledging
appointment ......................................................... 95
acoustic signaling
turning off ............................................................. 65
activating ............................................................... 27 , 86
adding
participant ....................................................... 32 , 33
partner to partner group ....................................... 53
adjusting
handsfree operation ............................................. 68
agent groups ............................................................. 110
anonymous calling ...................................................... 84
answered calls ...................................................... 14 , 37
answering
call ........................................................................ 33
calls ...................................................................... 19
on hold ................................................................. 20
partners ................................................................ 46
pick-up ................................................................. 19
second call ........................................................... 21
somewhere else ................................................... 27
appointment .......................................................... 94 , 95
delete ................................................................... 95
automatic
diversion ............................................................... 24
Avaya menu ............................................................... 89
B
beep ........................................................................... 48
BM32 ........................................................................ 105
brightness ................................................................... 68
button module ..................................................... 49 , 105
buttons ......................................................................... 7
C
call charges ................................................................ 89
call diversion ....................................................... 23 , 103
changing remotly ................................................ 103
call list ............................................................. 37 , 38 , 40
entry in phone book ........................................ 38 , 40
call log ........................................................................ 37
call log lists ................................................ 14 , 37 , 38 , 40
call number
on display ............................................................. 69
callback
automatic ............................................................. 16
calling ................................................. 13 – 15 , 46 , 84 , 103
anonymous .......................................................... 84
central phone book entry ..................................... 15
external ................................................................ 13
internal ................................................................. 13
partners ................................................................ 46
phone book entry ................................................. 14
remote using the system .................................... 103
speakerphone ...................................................... 15
with a destination key ........................................... 14
charges ................................................................. 89 – 91
display during a call ............................................. 89
last calls ............................................................... 90
private calls .......................................................... 91
projects ................................................................ 91
total ...................................................................... 90
units amount ........................................................ 90
coaching ................................................................... 110
conference call ...................................................... 29 – 31
multiple ................................................................. 31
three-party ............................................................ 29
consultation call .................................................... 22 , 32
Contact Center .................................................. 109 , 110
contrast ....................................................................... 68
CSTA
answer call ........................................................... 86
cut-in ........................................................................... 17
D
data saving ........................................................... 77 , 79
central .................................................................. 79
deactivating
call number display .............................................. 20
deleting
appointment ......................................................... 95
from the favorite screen ....................................... 63
voice messages ................................................... 44
deputy key .................................................................. 53
destination key ................................................ 10 , 71 , 73
LEDs .................................................................... 10
phone book .......................................................... 73
direct dialing ............................................................... 85
disconnecting ............................................................. 35
discrimination code ................................................... 103
displaying
call number .......................................................... 69
favorite screen ..................................................... 61
name .................................................................... 69
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