DoorKing Remote Account Manager - Manual (Page 79)

PIN CODES - Personal Identification Number that is assigned to a system user. A five-digit code entered on a digital keypad
that outputs the code to the access system in wiegand format. PIN codes are treated by the system in the same way as card
and transmitter codes are processed and treated.
RAM - Random Access Memory. Memory that will lose information stored in it if power is removed.
RE-SYNC – Used with anti-pass back. A method to allow a card one ‘move’ into or out of a facility without causing an anti-
pass back violation.
RELAY TIME - Relay time (also called strike time) is the amount of time that the relay will activate after a momentary open
command is received by the system. Typical relay strike times are 1 second to activate a gate operator and five or more
seconds to release an electric door strike or magnetic lock.
RESIDENT SCREEN - The resident screen is accessed from the accounts screen. This is where all the resident information is
entered into the program. This information includes the resident name, directory code, phone number, entry code number, and
any card or transmitter number if these devices are used.
SECURITY LEVEL - Restricts access at the different entry locations to certain times and days depending on the security level
assigned to the individual user.
SYSTEM INFORMATION and SYSTEM MESSAGE - The user programmable message that scrolls from right to left on the
1834 and 1835 system, or which is displayed on the 1837 system screen. There are two parts to the user programmable
message. The system message precedes the system information message in the 1834 and 1835 system. In the 1837 system,
the system message is displayed on the top 4 lines of the screen while the system information message is displayed on the
bottom 4 lines of the screen. The system message can be up to 48 alphanumeric characters long (spaces count as a
character) and the information message can be up to 52 characters long. Clicking the reset buttons resets the messages to the
factory default.
SYSTEM PHONE - This refers to the phone number of the central office (C.O.) phone line attached to the entry system. This
phone number is entered in the system information screen and is typically a local number. However, management companies
with complexes out of the local area can enter an 11 digit long distance number in this programming area.
SYSTEM SCREEN - The system screen is accessed from the accounts screen. This is where all the system operating
parameters are entered into the program. The following parameters cannot be set from the system screen, they must match
the entry system parameters. 1) master code, 2) system memory, 3) model number 4) multiple systems.
TALK TIME - The talk time is the maximum amount of time that the entry system will allow communication to a resident to take
place. The talk time clock starts timing after the system has dialed the resident phone number, not when the resident picks up
their phone. Talk time is typically set between 30 seconds and 1 minute since the time required to identify the guest and press
the tone open number is usually short.
TONE NUMBERS - The tone numbers are the numbers that the resident will press on their touch tone telephone to grant or
deny a visitor access when a call has been placed to them from the entry system. Typically, the number 9 is used to grant
access and the number 4 is used to deny access, although these numbers can be programmed to any number desired. In
addition to these two-tone numbers, managers can also program a "hold" tone number and a "hold 1 hour" tone number. These
numbers would be for management use only and would allow a manager to call the entry system and command it to open the
door or gate and hold it open until the manager calls back to release the door or gate. As an alternative, the hold 1 hour
command would automatically release the door or gate after one hour. See the system installation and maintenance manual for
more information on tone numbers.
TRACKER™ - An optional feature that expands the 1833, 1835, 1837 and 1838 systems to control up to 16 doors/gates.
Tracker™ expansion boards are required.
TRANSACTIONS - Transactions are stored in the entry system buffer, then received to the PC. These events are date and
time stamped. The event log is stored in RAM memory in the entry system until it is down loaded to the PC. There are two
types of transactions stored in the history buffer - regular and gate. Regular transactions are events generated by persons
using the entry system. Gate transactions are gate operator events reporting to the system from the Gate Tracker¿ reporting
device.
VENDOR - A vendor is a listing on the resident information screen that is assigned an entry code, device code only, and
security level only. Vendor codes are typically assigned to maintenance personnel, utility companies, service companies, etc.
“30” SERIES – Refers to all 1830 circuit boards.
"40" SERIES - Refers to 1840, 1841, 1842 and 1844 circuit boards.
"40" SERIES ENHANCED - Enhanced boards are identified by Revision level D or higher on the 1840, 1841 and 1842 circuit
boards. All 1844 circuit boards are “enhanced.”
"50" SERIES - Refers to 1852, 1853, 1854, 1855, 1856, 1857 circuit boards.
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