Troubleshooting – Controlled Products Systems Group CSW24V User Manual
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TROUBLESHOOTING CHART
TROUBLESHOOTING
FAULT
POSSIBLE CAUSES
CORRECTIONS
Obstruction in gates
path does not cause
gate to stop and
reverse
a) Force setting too high
a)
Adjust force setting. Retest that obstruction in gate’s path causes gate to stop and
reverse direction.
Photoelectric sensor
does not stop or
reverse gate.
a) Incorrect photoelectric sensor wiring
b) Defective photoelectric sensor
a)
Check photoelectric sensor wiring. Retest that obstructing photoelectric sensor causes
moving gate to stop, and may reverse direction. Check Anti-Tail gate switch.
b)
Replace defective photoelectric sensor. Retest that obstructing photoelectric sensor causes
moving gate to stop, and may reverse direction.
Edge Sensor does
not stop or reverse
gate.
a) Incorrect edge sensor wiring
b) Defective edge sensor
a)
Check edge sensor wiring. Retest that activating edge sensor causes moving gate to stop
and reverse direction.
b)
Replace defective edge sensor. Retest that activating edge sensor causes moving gate to
stop and reverse direction.
Alarm sounds for 5
minutes or alarm
sounds with a
command.
a) Double entrapment occurred
a)
Check for cause of entrapment (obstruction) detection and correct. Press the reset button
to shut off alarm and reset the operator.
Alarm beeps three
times with a
command.
a) Low battery with loss of AC/solar power
a)
Check if AC power is available. If no AC power, then running on batteries and battery
voltage must be 22.0 Vdc or higher. Charge batteries by AC or solar power or replace
batteries
On dual-gate
system, one gate is
not commanding the
other.
a)
Defective or incorrect Operator-to-Operator
wiring
b)
Incorrect Operator-to-Operator wireless
learning
a) Check operator-to-operator wiring.
b) Relearn the wireless network of one operator to the other operator.
On dual-gate
system, incorrect
gate opens first or
closes first.
a) Incorrect Bipart switch setting
a)
Change setting of both operator’s Bipart switch settings. One operator should have Bipart
switch ON (operator that opens first) and the other operator should have Bipart switch
OFF (operator that opens second)
Expansion board
function not
controlling gate.
a)
Defective main board to expansion board
wiring
b) Incorrect input wiring to expansion board
c)
Defective expansion board or defective main
board
a) Check main board to expansion board wiring. If required, replace wire cable.
b) Check wiring to all inputs on expansion board.
c) Replace defective expansion board or defective main board
Maglock not
working correctly.
a) Maglock wired incorrectly
a)
Check that Maglock is wired to N.O. and COM terminals. Check that Maglock has power
(do not power maglock from control board accessory power terminals). If shorting lock’s
NO and COM wires does not activate Maglock, then replace Maglock or Maglock wiring
Solenoid lock not
working correctly.
a) Solenoid wired incorrectly
a)
Check that Solenoid is wired to N.C. and COM terminals. Check that Solenoid has power
(do not power solenoid from control board accessory power terminals). If shorting lock’s
NC and COM wires does not activate Solenoid, then replace Solenoid lock or Solenoid
wiring
Switched (SW)
Accessory power
remaining on.
a)
Main control board is not going to low power
mode.
a)
Photoelectric sensor inputs may be active.
Accessories
connected to Switch
(SW) Accessory
power not working
correctly, turning
off, or resetting.
a)
Main control board is going to low power
mode.
a)
With expansion board disconnected and running on batteries (no AC power or solar
power available), main board will go into low power mode. Move accessory power to
Accy Power ON terminals (+, -). Connect expansion board to prevent low power mode.