INSTEON SwitchLinc Dimmer 100-277VAC (dual band) (2478D) Manual User Manual
Page 18
Page 18 of 19 2478D - Rev: 1/21/2014 7:32 AM
The Controller turns
SwitchLinc Off, but not
On
Ramp Rate may be extremely
slow
Re-Add to Controller with fast Ramp Rate
(see
SwitchLinc may be Added to the
Scene in the Off state
Turn on the light and then re-Add
SwitchLinc to the Controller
SwitchLinc is taking a
long time to respond
to a Controller
The Controller may be sending
commands to a different
Responder that is no longer in
use. Commands for the unused
Responder are being resent and
slowing down communication
signals to SwitchLinc.
Remove from the Scene any unused
Responders from the Controller
HINT: If you are using home automation
software, you can easily check and
eliminate unnecessary Scene Memberships
If the above doesn’t work, perform a factory
reset on the Controller
The load turned on by
itself
Another Controller or a timer
could have triggered SwitchLinc
Monitor for recurrence and remove device if
you can determine what it is. If necessary
perform a factory reset.
The load doesn’t
appear to turn on right
away
The Ramp Rate may be set too
slow
Set a faster Ramp Rate (see
SwitchLinc is locked
up
A surge on the powerline may
have glitched it
Remove power to SwitchLinc by pulling out
the Air Gap for ten seconds, if that doesn’t
work, perform a factory reset
The lights flicker when
on and the SwitchLinc
repeatedly turns the
load off and on
The SwitchLinc is not getting
enough power from the light bulb.
The SwitchLinc needs to ‘steal’
some of the bulb’s wattage for
powering its circuits.
Change the light bulb to a standard
incandescent bulb of at least 30 watts. You
can always set the brightness level to some
lower level and still have the effect of a
small-wattage bulb.
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are
having with SwitchLinc, please call: 800-762-7845