Troubleshooting – INSTEON SwitchLinc Dimmer 100-277VAC (dual band) (2478D) Manual User Manual
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Page 17 of 19 2478D - Rev: 1/21/2014 7:32 AM
Case Color
Available in White, Ivory, Almond
Set Button
1, clear
Plastic
UV Stabilized Polycarbonate
Beeper
Yes
LED
White
Dimensions
4.1" H x 1.8" W x 1.2" D
Weight
3.6oz
Operating Environment
Indoors
Operating Temperature Range
0 - 104 degrees Fahrenheit (-18 – 40 degrees Celsius)
Operating Humidity Range
0-90% relative humidity, non-condensing
Storage conditions
4F to +158F (-20 – 70 degrees Celsius)
Electrical
Voltage
100 - 277VAC (+/- 10%)
Frequency
50-60Hz (+/- 5%) Auto Detect
Maximum Dimmer Load
600 Watts
Load Type(s)
Incandescent
Surge Resistance
Up to 500 VAC
Retains all settings without power
Yes, all saved in Non-volatile EEPROM
Standby power consumption
< 1 watt
Safety Approved
ETL (Intertek Testing Services)
Certifications
FCC, IC Canada
Troubleshooting
Problem
Possible Cause
Solution
LED won’t come On
SwitchLinc not getting power
Make sure circuit breaker is on
Check the junction box wires to ensure all
connections are tight and no bare wires are
exposed
Check that a standard incandescent bulb is
installed and is rated for 30-watts
SwitchLinc won’t Add
to Scene as a
Responder
The Controller may have dropped
out of Add to a Scene mode, or
Added another device
Try Adding SwitchLinc to the Controller
again
The INSTEON signal may not be
getting to the “vicinity” of
SwitchLinc
Make sure phases are bridged, add
additional INSTEON devices and/or move
around existing INSTEON devices
Controller is a powerline only
device (SwitchLinc 2-Wire is RF
only)
You'll need to add a Dual-Band INSTEON
device to bridge between powerline only
and RF only devices