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Troubleshooting – INSTEON SwitchLinc Dimmer 100-277VAC (dual band) (2478D) Manual User Manual

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Page 17 of 19 2478D - Rev: 1/21/2014 7:32 AM

Case Color

Available in White, Ivory, Almond

Set Button

1, clear

Plastic

UV Stabilized Polycarbonate

Beeper

Yes

LED

White

Dimensions

4.1" H x 1.8" W x 1.2" D

Weight

3.6oz

Operating Environment

Indoors

Operating Temperature Range

0 - 104 degrees Fahrenheit (-18 – 40 degrees Celsius)

Operating Humidity Range

0-90% relative humidity, non-condensing

Storage conditions

4F to +158F (-20 – 70 degrees Celsius)

Electrical

Voltage

100 - 277VAC (+/- 10%)

Frequency

50-60Hz (+/- 5%) Auto Detect

Maximum Dimmer Load

600 Watts

Load Type(s)

Incandescent

Surge Resistance

Up to 500 VAC

Retains all settings without power

Yes, all saved in Non-volatile EEPROM

Standby power consumption

< 1 watt

Safety Approved

ETL (Intertek Testing Services)

Certifications

FCC, IC Canada

Troubleshooting

Problem

Possible Cause

Solution

LED won’t come On

SwitchLinc not getting power

Make sure circuit breaker is on

Check the junction box wires to ensure all
connections are tight and no bare wires are
exposed

Check that a standard incandescent bulb is
installed and is rated for 30-watts

SwitchLinc won’t Add
to Scene as a
Responder

The Controller may have dropped
out of Add to a Scene mode, or
Added another device

Try Adding SwitchLinc to the Controller
again

The INSTEON signal may not be
getting to the “vicinity” of
SwitchLinc

Make sure phases are bridged, add
additional INSTEON devices and/or move
around existing INSTEON devices

Controller is a powerline only
device (SwitchLinc 2-Wire is RF
only)

You'll need to add a Dual-Band INSTEON
device to bridge between powerline only
and RF only devices