The viewer window gives you the ability to view and control the iPEPS and its
host computer. Its operation is almost identical regardless of whether you used
the VNC viewer or your Web browser to display it.

The menu bar

The viewer window presents a menu bar similar to that shown below. Certain
items within the toolbar are displayed depending upon your access permissions
and/or the iPEPS configuration.

When using the viewer window

What is the best screen resolution to use?
The best resolution for your computer is one that is larger than the screen of
the host computer that you are viewing. This will allow you to see everything
without scrolling around, as described next.

How do I navigate around a larger screen?
If the screen that you are viewing has a larger resolution than your viewing
window you will need to scroll around to see all items. The viewer window
allows you to ‘bump scroll’ (only in full screen mode). This means that when
your mouse cursor bumps against the edge of the screen, the screen image will
scroll across automatically.

How do I escape from full screen mode?
Press the F8 button. This button is changeable but is most often set to F8.

Why is the

button flashing red?

This happens when a new host screen is viewed (that has not been viewed
before). Click the

button to perform an auto calibration for the screen and

the mouse. See

Auto calibrate

for important information about this feature.

How do I remove traces of moved items from the screen?
When you move an item or window across the screen, sometimes it can leave
unsightly trails. These are called artifacts and can be particularly prevalent when
the connection speed is low. To remove artifacts, click the ‘Controls’ button and
select the ‘Refresh screen’ option. See

Controls

How do I make the most of a slow connection?
The VNC viewer is slightly better suited to slower connections than the browser
viewer because it offers more options. Click the

Options

button of the VNC

viewer when entering the iPEPS address during log on.

Adjust the Threshold setting
Ensure that the video

Threshold setting

is set higher than the automatic setting

suggests. Tweak this setting manually to ensure the best setting.

Fewer colours
Select the

Low (64 colours)

mode. The Very low option offers hardly any

improvement and looks a lot worse.

Rate limit mouse events
When selected, this mode greatly reduces the mouse movement data that are
sent to the host computer. When you move the local mouse, the remote cursor
will catch up roughly once per second.

Re-sync mouse

Ensures that the
mouse pointer
which you move
and the mouse
pointer on the
host system
are correctly
synchronised.

Auto calibrate

Determines the
optimum video and/or
mouse settings for
the host computer.
This button will flash
red when the new
host screen is first
encountered. Click this
button when you first
visit the new screen.

Controls

Displays a menu of
options concerning
keyboard, video and
mouse operation.

Access mode

Allows you
to choose
between
Shared and
Private access
modes.

Dialogue area

This area indicates your
username and can also
display other messages.

Configure

This option is only
available to the
admin user and
provides access
to the main
configuration
menus.

Viewer options

(VNC viewer only)
Click the VNC
icon to view the
viewer window
options.

CTRL-ALT-DEL

Click to send the CTRL-
ALT-DEL key sequence
to the connected host
computer.