Clear-Com BS200 - Manual (Page 36)

SECTION 4. TROUBLESHOOTING
If you are unable to correct any of the problems described below, contact your dealer for assistance.
• Red light on base station power switch does not come on.
Be certain power cords are properly connected to base station, power supply and electrical outlet.
• Beltpac/Headset/Speaker Station power lights do not turn green, and “out of range”
is heard.
Be certain your base station power is on. Turn Beltpac/Headset/Speaker Station and base station power on
and off.
You may be too far from the base station. The range varies with each location’s layout.
• When trying to register, it keeps saying registration failed.
Check to be sure that the STATUS display only goes blank, and does not show a registration number.
Follow the instructions on clearing the registrations as found on page 11, 13 or 17, and repeat the registration
procedure.
• Others cannot hear me when I talk.
Be certain you are pressing the IC or ISO button on the Beltpac/Headset/Speaker Station, or the TALK
button on the base station. Be certain the appropriate IC or ISO setting is selected under LOCAL
HEADSET on the base station. If you are using a Beltpac or local headset, be certain the headset
connector is correctly plugged in to the Beltpac or base station.
• People on the 4-wire intercom cannot hear me or I cannot hear them.
Be certain the cables are securely connected and the 4-wire intercom is on. If using a local headset, be
certain the IC setting is selected under LOCAL HEADSET on the base station.
• People on the RTS/ClearCom systems cannot hear me or I cannot hear them.
Be certain the cables are securely connected and the 2-wire intercom is on. If using a local headset, be
certain the IC setting is selected under LOCAL HEADSET on the base station.
• The 2-wire intercom is on and there is a loud squeal whenever I try to talk.
This can occur if no intercom is connected to one of the 2-wire connectors. This can also occur if two or
more base stations are daisy-chained and the TERM ON/OFF button in one of the base stations has not
been set properly. Contact your dealer.
• Settings are not retained when the base station power is turned off and on again.
The internal battery may be low. Contact your dealer.
• Echo cannot be completely nulled when connected to a 2-wire wired intercom.
Terminate the base station then lift the termination on the wired intercom and readjust the NULL control.
2400MHz cordless telephone interference — If there is a 2400MHz cordless telephone nearby,
interference may occur. However, because the DX200 is a frequency-hopping system, this problem is
unlikely. If it does occur, changing frequencies on the telephone may alleviate the problem. If not, move
the phone as far as practical from the base station, or use another type phone.
In the event of an electrical power outage — such as from a lightning storm or power generator
failure, if you experience problems with your HME equipment after the electricity comes on again, unplug
the AC power supplies from their electrical outlets and wait 15 seconds, then plug them back in.
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