Troubleshooting, Led indicators, Errors – Datamax-O'Neil Workstation series User Guide User Manual
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Workstation Series User’s Guide
6
Troubleshooting
LED Indicators
The printer LEDs are also used to indicate errors and warnings. Refer to the following
chart:
Table 1: LED Indicators
Errors
The following errors may occur:
Action
Green LED
Red LED
Notes
Warning
Not affected by
Warning
Slow Blink
Error
Off
Solid
Control Mode
Short Blink with a
Pause
Not affected
by Control
Mode
Only applies when printer is in
configurator session
Printer is not operational during this
time
0.1 seconds on and 2.3 seconds off
Data Transfer
Configuration
Solid
Solid
Short duration
Hardware Failure
Off
Fast Blink
Cooling
Slow Blink
Slow Blink
LEDs blink in sync
Maintenance Needed
Not affected by
Maintenance Needed
Short Blink
with a Pause
0.8 seconds on and 3.2 seconds off
Label Presented
Fast Blink
Not affected
by Label
Presented
Waiting for the operator to remove the
label
Errors
Description
SYSTEM ERROR
Software or label format error. Communication rate too slow.
OUT OF PAPER
Out of paper
PRINTHEAD HOT
Printhead is too hot
FPGA HARDWARE
Analog to digital converter hardware fault
NV RAM HARDWARE
Non-volatile memory hardware fault
PAPER SENSOR BLOCKED
Top-of-form sensor hardware fault or sensor calibration
performed with paper installed
PAPER CALIBRATION
Could not calibrate media