Acer Veriton N2620G - Manual (Page 32)

32 | Advanced Options
Export Config
If you are working to troubleshoot a problem on your terminal, you may
be asked to send your terminal's Config file. You can easily export your
own Config file by following these steps:
1. Plug a USB flash drive into the terminal.
2. Click the button found along the top of the Control Panel named
Export Config.
3. The process only takes a few seconds. Once it is finished you will
receive a message saying the export is finished and you may
remove the flash drive.
4. A file named detosConfig.tar will now exist on the flash drive. This
file contains important diagnostic information that can be analyzed
by Acer Support and will help troubleshoot and solve issues you may
be experiencing.