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Troubleshooting, Common problems and solutions – Asus WL-500g Deluxe User Manual

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Troubleshooting

ASUS Wireless Router

91

Troubleshooting

The ASUS Wireless Router is designed to be very easy to install and operate.
However, if you experience difficulties, use the information in this chapter
to help diagnose and solve problems. If you cannot resolve a problem, contact
Technical Support, as listed on the front of this manual.

Common Problems and Solutions

Problem

ASUS Wireless Router does not power up:

Solution

Check for faulty the ASUS Wireless Router power supply by measuring
the output voltage with an electrical test meter.

Check failed AC supply (power outlet)

Problem

Cannot communicate with the ASUS Wireless Router through a wired
network connection.

Solution

Verify network configuration by ensuring that there are no duplicate IP
addresses. Power down the device in question and ping the assigned IP
address of the device. Ensure no other device responds to that address.

Check that the cables used have proper pin outs and connectors or use
another LAN cable.

Appendix -Troubleshooting

This manual is related to the following products: