C.3 remote console troubleshooting, C.4 ip address troubleshooting, C.5 dhcp troubleshooting – SENA LS110 User Manual
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C.3 Remote Console Troubleshooting
Problem
Cause
Action
The LS110 is not
assigned valid IP
address
Use serial console to assign valid IP address to the LS110
Cannot connect to the
LS110 using telnet
Someone is using
serial console
Exit serial console and retry telnet connection
Cannot login to
console
Invalid username
and/or password
Use valid username and password. If username and/or
password are lost, perform factory default reset using factory
reset switch. Factory default value of username and password
are both ‘root’
C.4 IP Address Troubleshooting
Problem
Cause
Action
Use serial console to find IP address
Cannot find IP
address of the LS110
Use HelloDeviceManager program to probe the LS110 on the
network
The LS110 is not
assigned valid IP
address
Use serial console to assign valid IP address to the LS110
HelloDeviceManager
cannot probe the
LS110
HelloDeviceManager
and the LS110 are not
on the same subnet
Run HelloDeviceManager on the PC that is on the same
subnet with the LS110
C.5 DHCP Troubleshooting
Problem
Cause
Action
Cannot lease IP
address
DHCP server is not
working
Check if DHCP server is working correctly
IP address of the
LS110 is changed
DHCP server does not
extend lease time
Check if DHCP server is working correctly