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B&B Electronics 854-11121 - Manual User Manual

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Troubleshooting

If a fiber connection cannot be established, perform the following to make sure that
the fiber transceivers on the IE-MultiWay are not over/under driving the fiber
receivers:

1. Make sure the fiber wavelength on both connected devices match (i.e. both are

1310 nm single-mode fiber).

2. Make sure the twisted-pair port speed on the IE-MultiWay matches that of the

end devices connected to the IE-MultiWay. Configure the IE-MultiWay and its
link partner to Auto Negotiation or, if using Force mode, be sure speed and
duplex match.

3. IE-MultiWay allows the end user to assign a VLAN tag to all management traffic

(SNMP and telnet). It is important to understand that IF using telnet or iView

2

to

assign a VLAN tag to management traffic then as soon as this setting is saved the
connectivity will be lost until the PC becomes a member of the VLAN which was
assigned to management traffic.

If a VLAN tag has been assigned to management traffic and the end user cannot
re-establish a connection to the device via iView

2

or telnet, directly connect a PC

to the device via the serial cable and review/modify the changes made (reference
section on serial port config).