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Error codes, Care and maintenance, Troubleshooting – Ohaus Scout II Electronic Balances User Manual

Page 16: Rs232 interface (cont.) error codes

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16

RS232 INTERFACE (Cont.)

Error Codes

Err 0

Invalid checksum data

Err 1

Overload (>103% capacity) or Underload

Err 4

Incorrect calibration weight

Err 5

Displayed value >99999 (could occur in parts counting)

Err 6

Parts counting error - sample weighs <1d. balance shows
error then exits parts counting.

Err 8

RS232 buffer is full

Err 9

Internal data error. Return balance for servicing.

CARE AND MAINTENANCE

To keep the balance operating properly, keep the housing and platform clean. If
necessary, a cloth dampened with a mild detergent may be used. Check under the
sub platform for debris and remove. Keep calibration masses in a safe dry place.
Unplug the AC Adapter when not in use. For long term storage, remove the

battery.

SYMPTOM

No Display.

BAT Indicator is on.
Incorrect weight
reading.

Calibration procedures
do not work.
Unable to display
weight in a particular
weighing unit.
Balance won't store
selections made in
menu.
Balance readings
unstable.

Error code is displayed.

PROBABLE CAUSE

1.Power Adapter not
connected.
2.Battery is dead.

Battery is weak.
1. Balance out of cali
bration.
2. Balance was not
rezeroed before
weighing.
Incorrect calibration
masses being used.
Weighing unit not
activated in menu.

END selection was
not used to exit menu.

Balance location may
have wind from air
conditioning vents or
vibration from other
appliances nearby af
fecting operation.
Various internal and
external problems
may be the cause.

REMEDY

1.Connect AC Adapter.

2. Replace battery.

Replace battery.
1. Calibrate the balance.

2. Press Zero On with
no weight on the pan,
then weigh item.
Use correct masses.
See error codes note.
Use Units menu to set
desired units ON (see
menu).
You must use END to
exit menu and save
selections.
Either move or shield
balance from external
air currents or vibra
tion.

Review error code
table and take appro-
priate action.

TROUBLESHOOTING