Glossary – AASTRA DT4x2 for BusinessPhone User Guide EN User Manual
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BusinessPhone – Cordless DT412/DT422/DT432
Glossary
Glossary
Abbreviated Number Dialling
Initiating a call to a preprogrammed number by
dialling a code or pressing a key. Common
abbreviated numbers, means that all
extensions can use them. See section
Account Number
To place call cost on an Account Number. See
section “
Callback
An indication to a busy extension, to inform the
person that you want to speak to him/her. See
sections “
Camp-on
To place (queue) a call to a busy extension. See
section “
Directory number
Numbers with 1-8 digits which are assigned to
extensions or external lines or as Common
Abbreviated Numbers.
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company. See section
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, Common
Abbreviated Number or the operator).
There are three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is
forwarded if it is not answered within a certain
time.
3. On busy, which means that a call is
forwarded if the extension is busy.
See section “
Diversion Bypass
This is useful for letting urgent calls through to
an extension where Diversion is active. See
section “
Extension
All telephones connected to the PBX have a
unique internal number (up to 8 digits). You can
see your number.
Hold
To put a call on hold. See section “
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
1. Preprogrammed text information.
2. Voice information.