Making a conference call, Connecting a caller through, Supplementary features – AASTRA 620d for Aastra IntelliGate User Guide EN User Manual

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Supplementary features

Aastra 620d

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■ Making a Conference Call

You are in a call and have a call party on hold at the same time. You want to include the party on
hold in the conversation and hold a conference call.

With the conference function you can include a call party on hold in the current conversation.
From the conference call you can initiate an enquiry call to someone else. You can broker
between the parties of the conference and the enquiry call party.

Depending on the system, a conference call can consist of up to 6 conference participants. You
can hold a conference call with internal and external users.

■ Connecting a caller through

You want to put your call partner through to someone else.

With the

Enquiry call

function you can connect your call partner with someone else. You can

connect internal and external users with one another.

Conference

Add a caller on hold:

Press the

Conference

softkey.

➔

The call party on hold is now included in the call.

Note:

Depending on the system’s configuration you may hear an attention tone.

Leaving a conference call:

Press the End key.

➔

The other conference parties remain in the call.

Enquiry

You are making/taking a call:

Press the

Enquiry

softkey.

Enter the phone number of the enquiry call party.

➔

Enquiry call party is called; 1st call partner is on hold.

Note:

You can also find the call number of the user you want in the phone book or in
a call list.

Connecting with notification:

Wait until the person has answered the call. Announce the call party.

Connect

Press the

Connect

softkey or the End key.

➔

1.Your call partner and the other person are now connected with each
other.

Note:

If the other user does not answer, you can use the

End call

softkey to cancel the

enquiry and take back the 1. call.

Connecting without notification:

Wait for the first ringing tone, then press the End key.

➔

The other party is then called directly by your first call partner.

Note:

Recall: If the other party does not answer, the call comes back to your phone.