Using functions while in a call, Enquiry call during a call, Brokering between an enquiry call party – AASTRA 620d for Aastra IntelliGate User Guide EN User Manual

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Using functions while in a call

This section explains the different options provided by your phone while you are in a call.

■ Enquiry Call During a Call

You want to call someone else briefly without losing your current call partner. Then you want to
resume your conversation with your original call partner.

With the

Enquiry call

function you can call someone else in the middle of a call and put your

original call partner on hold. You can make enquiry calls to both internal and external users.

■ Brokering between an Enquiry Call Party and Your Call Partner

You are talking with an enquiry call party and have your original call partner on hold. You want
to be able to switch back and forth between the two.

In an enquiry call you can use the brokering function to switch back and forth between an
enquiry call party and the party on hold. Brokering is possible with both internal and external
users. You can also broker between conference parties as a group and an enquiry call party.

Enquiry

You are making/taking a call:

Press the

Enquiry

softkey.

Enter the phone number of the enquiry call party.

➔

Enquiry call party is called; 1st call partner is on hold.

Note:

You can also find the call number of the user you want in the phone book or in
a call list.

End

To end the enquiry call:

Press the

End call

softkey or the End key.

➔

You are now back through to your 1. call partner.

Notes:

• If your enquiry call party hangs up and you also go on-hook by mistake, you

will hear a continuous ringing signal for 10 seconds to draw your attention to
the person still on hold. If you press the Call key during the continuous ring-
ing, you will be reconnected with your first call partner.

• If the other user does not answer, you can use the

End call

softkey to cancel

the enquiry and take back the first call.

Brokering

Brokering:

Press the

Brokering

softkey.

➔

Your call partner changes. The other call party is put on hold.

End

To terminate the current connection:

Press the

End call

softkey.

➔

Call party disconnected. Connected with the call party on hold.