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Troubleshooting, Handset off-hook, no dialling tone, Indicator led is lit in standby mode – AASTRA Office 10 User manual User Manual

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Troubleshooting

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Troubleshooting

Your call partner cannot hear you or you cannot hear your call partner

Make sure the handset cord is correctly plugged into both the handset and the phone (see "Installation").

Handset off-hook, no dialling tone

Make sure the phone cord is correctly plugged in to both the phone and the phone socket and that the
channel selector is in the end position (see "Installation").

Indicator LED is lit in standby mode

The system administrator has logged a different phone type onto the system or a number has not been
assigned to the phone. Contact your system administrator.