AASTRA Office 10 User manual - Manual (Page 11)

Using Added Features to Make Efficient Phone Calls
11
You Want to Use Functions while in a Call
This section explains the different options provided by your phone while you are in a call.
Enquiry Call During a Call
You want to call someone else briefly without losing your current call partner. Then you want to resume
your conversation with your original call partner.
With the enquiry call function you can call someone else in the middle of a call and put your original call
partner on hold. You can make enquiry calls to both internal and external subscribers.
Brokering between an Enquiry Call Party and Your Call Partner
You are talking with an enquiry call party and have your original call partner on hold. You want to be able
to switch back and forth between the two.
In an enquiry call you can use the brokering 1) function to switch back and forth between an enquiry call
party and the party on hold. Brokering is possible with both internal and external subscribers. You can
also broker between conference parties as a group and an enquiry call party.
During the call press the Foxkey.
Your original call partner is put on hold.
Enter the phone number of the enquiry call party.
The enquiry call party is called. You hear the ring back tone.
To end the enquiry call: Press the END key.
You are now back through to your original call partner.
Note If your enquiry call party hangs up and you also go on-hook by mistake,
you will hear a continuous ringing signal for 10 seconds to draw your
attention to the person still on hold. If you pick up the receiver during the
continuous ringing, you will be reconnected with your call partner.
1) Depending on the system and the software version it is called "Brokering" or "2nd Call".
Brokering: Press the Foxkey.
Your call partner changes. The other call party is put on hold.
To terminate the current connection: Press the END key.
Call party disconnected. Connected with the call party on hold.
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