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Forwarding a call, Forwarding a call on no reply, Answering or rejecting a callback message – AASTRA Office 10 User manual User Manual

Page 13: Using added features to make efficient phone calls

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Using Added Features to Make Efficient Phone Calls

13

Forwarding a Call

You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone or
pager).

You can forward incoming calls to a different destination using Call Forwarding Unconditional.

Forwarding a Call on No Reply

You want calls that you receive on your phone to be forwarded to another destination.

Both your own phone and the other destination will then start ringing. The system configuration
determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first,
answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be
activated when your phone is busy.

You Want to Use Your Phone Efficiently in Special
Situations

This section explains the different options provided by your phone for special situations.

Answering or Rejecting a Callback Message

Someone has asked you to call back. You can tell that there is a callback request because the Indicator
LED is lit in the idle state.

You can either answer or reject the callback request.

Note

You can forward calls using a */# procedure. See "*/# procedures,
forwarding calls".

You can also activate a call forwarding unconditional by remote control.

Note

You can forward calls using a */# procedure. See "*/# procedures,
call forwarding on no reply".

To answer the callback request: Press the Foxkey.

The person is called.

– or –

<2x short>

To reject the callback request: Press the Foxkey twice in quick succession.

The callback request is rejected.