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Making a conference call, Brokering between an enquiry call party, And your call partner – AASTRA 610d for Aastra IntelliGate User Guide EN User Manual

Page 35: Supplementary features

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Brokering between an Enquiry Call Party and Your Call Partner

You are talking with an enquiry call party and have your original call partner on hold. You want
to be able to switch back and forth between the two.

In an enquiry call you can use the brokering function to switch back and forth between an
enquiry call party and the party on hold. Brokering is possible with both internal and external
users. You can also broker between conference parties as a group and an enquiry call party.

Making a Conference Call

You are in a call and have a call party on hold at the same time. You want to include the party on
hold in the conversation and hold a conference call.

With the conference function you can include a call party on hold in the current conversation.
From the conference call you can initiate an enquiry call to someone else. You can broker
between the parties of the conference and the enquiry call party.

Depending on the system, a conference call can consist of up to 6 conference participants. You
can hold a conference call with internal and external users.

Brokering

Brokering:

Press the

Brokering

softkey.

Your call partner changes. The other call party is put on hold.

End

To terminate the current connection:

Press the

End call

softkey.

Call party disconnected. Connected with the call party on hold.

Conference

Add a caller on hold:

Press the

Conference

softkey.

The call party on hold is now included in the call.

Note:

Depending on the system’s configuration you may hear an attention tone.

Leaving a conference call:

Press the End key.

The other conference parties remain in the call.