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To answer the callback request, Call waiting with an internal user, Supplementary features – AASTRA 610d for Aastra IntelliGate User Guide EN User Manual

Page 30

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Supplementary features

30

Aastra 610d

eu

d-

1093

/1.

0 –

I7

.8

– 05

.2

009

To answer the callback request

Someone has asked you to call back. The display reads

Call back requested.

Call waiting with an internal user

You want to talk to an internal user. However, the person is busy.

As a result of your call waiting, the person hears a call waiting tone and your phone number or
name appears on his display. The user has the possibility of answering, deflecting or rejecting
your call.

Requirement: It is essential that the internal user has not barred the Call waiting function on his
phone (for configuration see the Chapter

"Activating protection against certain types of calls"

,

page

59

).

Ask your system administrator whether the Call waiting function is enabled on the system.

Call

To answer the callback request:

Press the

Call

softkey.

The phone number is dialled.

Delete

Clear call back:

Press the

Delete

softkey.

Callback is deleted.

Note:

As long as the callback is not answered or deleted by the system, it can be
edited using

Menu

>

Activated features

>

Delete

or

Answer

.

Call waiting

User is busy:

Press the

Call waiting

softkey.

You hear the dialling tone.

Note:

If the user rejects the call request or if call waiting is not possible, depending on
the system configuration the call is either disconnected (busy tone) or for-
warded to a preconfigured destination.