To answer the callback request, Call waiting with an internal user, Supplementary features – AASTRA 610d for Aastra IntelliGate User Guide EN User Manual
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Supplementary features
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Aastra 610d
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■ To answer the callback request
Someone has asked you to call back. The display reads
Call back requested.
■ Call waiting with an internal user
You want to talk to an internal user. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and your phone number or
name appears on his display. The user has the possibility of answering, deflecting or rejecting
your call.
Requirement: It is essential that the internal user has not barred the Call waiting function on his
phone (for configuration see the Chapter
"Activating protection against certain types of calls"
,
page
Ask your system administrator whether the Call waiting function is enabled on the system.
Call
To answer the callback request:
Press the
Call
softkey.
➔
The phone number is dialled.
Delete
Clear call back:
Press the
Delete
softkey.
➔
Callback is deleted.
Note:
As long as the callback is not answered or deleted by the system, it can be
edited using
Menu
>
Activated features
>
Delete
or
Answer
.
Call waiting
User is busy:
Press the
Call waiting
softkey.
➔
You hear the dialling tone.
Note:
If the user rejects the call request or if call waiting is not possible, depending on
the system configuration the call is either disconnected (busy tone) or for-
warded to a preconfigured destination.