ZyXEL Communications HomePlug AV DMA-1100P - Manual (Page 87)

DMA-1100P User’s Guide
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H A P T E R
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Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• DMA Usage
• Powerline Problems
13.1 Power, Hardware Connections, and LEDs
V
None of the LEDs turn on.
1 Make sure the DMA is turned on.
2 Make sure you are using the power adaptor or cord included with the DMA.
3 Make sure the power adaptor or cord is connected to the DMA and plugged in to an
appropriate power source. Make sure the power source is turned on.
4 Turn the DMA off and on using the power switch on the rear panel (instead of the Power
button on the remote control).
5 If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED (see Section 2.3 on page 27 ).
2 Check the hardware connections. See the Quick Start Guide and Section 13.1 on page
87 .
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the DMA off and on using the power switch on the rear panel (instead of the Power
button on the remote control).
5 If the problem continues, contact the vendor.