Xerox 701P91273 - Manual (Page 44)

XPrint UNIX SYSTEM PRINTER DRIVER INSTALLATION 14-4
lpr and lp (NON XPrint) printing problems
1. Verify that the 49XX is switched on and connected to a functioning network port.
Check the 49XX NIC LEDs for activity.
2. At any workstation command line prompt, use the ping hostname command (where
hostname is the hostname of the 49XX printer as it appears in your local /etc/hosts
file or your NIS domains hosts database.) If the ping command returns a time-out or
failure in either case, then you have a communication problem with the 49XX printer
NIC. Go to the TCP/IP communication problems section and continue your
diagnostics there.
3. If you are using indirect spooling to print to the 49XX, verify that the remote
workstation is up and running and can communicate with the 49XX NIC.
4. If you are spooling directly to the 49XX, verify that you can co mmunicate with the
49XX. Again use the ping command.
5. If the communications test is successful, then you may have a configuration problem
at the 49XX. Verify that LPD is enabled on the 49XX. The default setting is YES
6. If all of the above is successful, then you may have a configuration problem at your
local workstation. Check your configuration with the installation and configuration
instructions in Chapter 4 and verify that your XPrint printer is installed in your
environment in the manner you desire. (i.e., spooled, parallel connected, print server)
7. If the problem still exists, call Xerox Technical Support for further instructions.