Xerox 701P91273 - Manual (Page 43)

XPrint UNIX SYSTEM PRINTER DRIVER INSTALLATION 14-3
XPrint 49XX PostScript Print Tool printing problems:
1. Verify that the 49XX is switched on and connected to a functioning network por t.
Check the 49XX NIC LEDs for activity.
2. At any workstation command line prompt, use the ping hostname command (where
hostname is the hostname of the 49XX printer as it appears in your local /etc/hosts
file or your NIS domains hosts database.) If the ping command returns a time-out or
failure in either case, then you have a communication problem with the 49XX printer
NIC. Go to the TCP/IP communication problems section and continue your
diagnostics there.
3. If you are using indirect spooling to print to the 49XX, verify that the remote
workstation is up and running and can communicate with the 49XX NIC.
ie: ping the remote workstation.
4. If you are spooling directly to the 49XX, verify that you can communicate with the
49XX. Again use the ping command.
5. If the communications test is successful, then you may have a configuration problem
at the 49XX. Verify that APPSOCKET is enabled on the 49XX. The default setting is
YES.
6. If everything still looks OK, try stopping and restarting th e XPrint spooling daemon.
See Chapter 14
7. Use the setup49XX installation tool to remove and reinstall a new printer.
8. If the problem still exists, call Xerox Technical Support for further instructions.