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Problem diagnostics, Phenomenon, Cases not involving a machine defect – VIEWSONIC PJ751 User Manual

Page 37: Items to be confirmed, Viewsonic pj751

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ViewSonic PJ751

Problem Diagnostics

Before requesting repair, please check the following chart. If the situation cannot be corrected, then

contact your dealer.

NOTE:

When the interior becomes overheated, power to the unit automatically shuts down. Press the main

switch on the side of the unit to the off position then wait 20 minutes to allow the unit to cool down

before any work is done to the unit.

Phenomenon

Cases not involving a machine

defect

Items to be confirmed

The power does not

come ON.

The main power source is not ON.

Turn on the main power.

The electrical power cord is not

plugged in.

Correctly connect the power cord.

The main power source has been

interrupted during operation, such as

by a power outage (blackout), etc.

Be sure to press the “O” (power OFF) sideof

the main power switch, and leave it OFF for

approximately 20 minutes. After the unit

has sufficiently cooled, turn ON the power

source.

No sound or
pictures are
displayed

The input changeover settings are

mismatched.

Select the input signal then correct the set-

tings.

The input changeover settings are

mismatched.

Correctly re-connect the connection cord.

No signal is being inputted.

Correctly re-connect the connection cord.

Pictures are
displayed, but no
sounds are heard

The electrical wiring to this unit is not

correctly connected..

Correctly re-connect the connection cord.

The volume setting has been set at

(or adjusted to) an extremely low

level.

Adjust the VOLUME setting to a higher

level.

Mute is turned on.

Press the MUTE button to toggle the MUTE

mode setting.

Sounds are heard,

but no pictures are

displayed

The electrical wiring to this unit is not

correctly connected.

Correctly re-connect the connection cord.

The brightness setting has been set

at (or adjusted to) an extremely low

level.

Adjust the BRIGHT setting to a brighter

level.

The lens cap has not been removed. Remove the lens cap.

Colors have a faded-

out appearance.
Color tone is poor

Color depth setting or color tone set-

ting

Perform picture adjustments by changing

the COLOR BAL R, the COLOR BAL B,

and/or the TINT settings, etc.

Pictures appear dark

The brightness setting and/or con-

trast setting has not been properly

adjusted.

Perform picture adjustments by changing

the BRIGHT and/or CONTRAST settings,

etc.

The WHISPER mode is the current

setting.

Toggle from the WHISPER mode.

Lamp is approaching the end of its

product lifetime.

Replace the Lamp Assembly.

Pictures appear

blurry

Either the FOCUS setting or the H

PHASE is not properly adjusted.

Adjust the focus and H PHASE settings.