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3 how to request for support – Renesas Compact Emulator M34571T2-CPE User Manual

Page 70

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M34571T2-CPE User’s Manual

5. Troubleshooting

REJ10J0972-0100 Rev.1.00 February 10, 2006

Page 68 of 72

5.3 How to Request for Support

After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send
the information to your local distributor.

http://tool-support.renesas.com/eng/toolnews/registration/support.txt

For prompt response, please specify the following information:
(1) Operating

environment

- Operating voltage:

[V]

- Operating frequency:

[MHz]

- User system:

Connected/Disconnected

(2) Product

information

- Target MCU:

[V]

- Emulator:

(3) Condition

- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
-

Frequency

of

errors:

always/frequency

(

)

(4) Problem