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Troubleshooting – RCA RC5231Z User Manual

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Assistance Section

Remote control won’t work

You might be in the wrong mode. To operate your DVD Player, press

DVD on the remote before you press any other buttons. If you’re operating
the TV, press the TV button first, etc.

Insert new batteries in the remote.

Operate the remote control at a distance of no more than 20 feet.

Remove any obstacles between the remote and the DVD Player or

other component. If your DVD Player is in an entertainment cabinet, the

glass doors may be obstructing the remote control from operating the unit.
Open the doors.

• Remove batteries and hold down one or more buttons for several
minutes to drain the microprocessor inside the remote to reset it.
Reinstall batteries and try remote again.

Can’t advance through a movie

You can’t advance through the opening credits and warning information that
appear at the beginning of movies because the disc is programmed to
prohibit that action.

The

icon appears on screen

The feature or action cannot be completed at this time because:
1.

The disc’s software restricts it.

2.

The disc's software doesn’t support the feature (e.g., angles).

3.

The feature is not available at the moment

4.

You’ve requested a title or chapter number that is out of range.

The picture is distorted

Did you connect your VCR to the DVD Player? Disconnect it.

The disc might be damaged. Try another disc.

Picture is distorted during

It is normal for some distortion to appear while scanning.

forward and reverse scan

A screen saver appears on the TV

Your player is equipped with a screen saver (the RCA logo) that appears on
the TV when your player is idle for several minutes. There are a few ways to
make the screen saver disappear from the screen and return to the player’s
main menu: press STOP, CLEAR, or GO BACK on the remote.

Common Problems

Solutions

Troubleshooting

More troubleshooting on the next page