Runco VX-44D - Manual (Page 99)

Maintenance and Troubleshooting
Runco VX-44d/-55d Installation/Operation Manual 83
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Error Codes If the status code display on the back of the projector shows one of the following values,
you have encountered a likely system error requiring the attention of a qualified service
technician. Acknowledge and clear the error by pressing EXIT twice on the built-in
keypad. Try resetting the projector by powering it off, allowing it to cool and powering it on
again. Refer to Table 5-2 and contact your dealer if the problem persists.
The specific code number identifies the source of the error detected, and is particularly
useful in cases where the projector is far away. For example, the code “27” means the
lamp could not be turned on.
Table 5-2. VX-44d/-55d Error Codes
Code Description
General
12 Software bug. Contact dealer or Runco Technical Support.
13 CRC error in flash ROM. Download new software.
14 Engineering-only programming is complete. Contact Runco, replace TIPM.
15 Attempting to download code without being in boot mode.
16 Invalid interrupt. Power off/on. If it persists, contact dealer or Runco Technical
Support.
17 User forced system to stay in boot mode.
18 Jumper for programming boot not installed.
Lamp Failures
20 Lamp turned on unexpectedly (fault related to ballast).
21 Lamp airflow low, overheating imminent.
23 Cannot read valid ballast ID.
26 Lamp 1 Interlock: lamp door open, lamp not installed.
27 Can’t turn lamp on.
28 Lamp turned off unexpectedly.
29 Lamp ballast overheated.
Note: To clear a system error, press the EXIT key (on the projector’s built-in keypad) twice. If
necessary, reset the projector by powering it off, allowing it to cool and powering it on again.
Contact your Runco dealer or Runco technical support if the error persists.