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Feature key chart, Feature key chart 99 – Nortel Networks SL-100 User Manual

Page 99

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99

Feature Key chart

Feature Key chart

The following chart indicates which type of feature key can be used for features, or
whether features can be accessed with a Feature Access Code (FAC).

Feature Name

Context
Sensitive
Soft Key

Programmable
Key

Feature
Access
Code

Fixed
Key

Activity Code (LOB)

NO

YES

NO

YES

Agent (Assigned to
Agent)

NO

YES

YES

NO

Agent (Call)

NO

YES

NO

YES

Anonymous Caller
Rejection (ACRJ)

NO

NO

YES

NO

Answer Agent

NO

YES

NO

YES

Answer Emergency

NO

YES

NO

YES

Applications

NO

YES

NO

NO

Auto Dial

NO

YES

NO

NO

Automatic Callback
(ACB)

NO

NO

YES

NO

Automatic Recall (AR)

NO

NO

YES

NO

Blind Transfer Recall

YES

NO

NO

NO

Busy Override

NO

YES

YES

NO

Call Forcing

NO

NO

NO

NO

Call Forward

YES

NO

NO

NO

Call Forward – Remote
Activated

NO NO

NO

NO

Call Join

YES

NO

NO

NO